Enterprise Systems and Organizational Issues in IS


Many social enterprises (SEs) are adopting collaborative strategies to overcome fragmentation and duplication in the socialsector to effectively address the world’s social needs (i.e. hunger, poverty, healthcare, education). SEs are increasinglyutilizing IT to support collaboration. However, historically SEs have been slow to integrate IT into their organizations solittle is known about information systems design (ISD) in SEs; even less at the collaborative level. Effective leadership inISD is important to realizing desired outcomes. Current leadership theories do not translate easily to the SE context. Weexplore the collective leadership, emerging from the collaborative ISD process itself, as being relevant to SE contexts. Weapply the neohumanist philosophy, and incorporate Habermas’ Theory of Communicative Action, to develop a theory ofleadership in collaborative SE ISD, in which leadership emerges from communicative actions in the ISD process. We offer aframework for leadership in collaborative ISD in social sector collaboration.