Business Intelligence and Knowledge Management


Effective tacit knowledge transfer is very critical for organizations. However, despite concerted efforts, many organizationsare finding it increasingly difficult to manage tacit knowledge transfer. This paper examines the characteristics of tacitknowledge and develops an integrated framework grounded in knowledge creation theory, social cognitive theory and mediarichness theory for transferring tacit knowledge effectively. The appropriateness and relevance of various knowledge transfermechanisms and the communication media types for different degrees of tacitness is discussed. This framework can guideorganizations in developing well suited knowledge transfer mechanisms to attain optimal tacit knowledge transfer.