Enterprise Systems and Organizational Issues in IS


Research on Enterprise Systems (ES) generally focuses on the implementation phase and issues occurring during the initialrun-time. In contrast, only limited research on the selection of an ES has been conducted; a clear focus on the outcome of theselection phase from the perspective of the ES provider and the deploying company has not been presented yet. Thiscontribution aims to close that gap by proposing a procedure to determine a business model for ES providers with the mostfavorable outcome for the company implementing the ES.