Diffusion of Information Technology


This study investigates factors inhibiting the adoption of Radio Frequency Identification (RFID) by SMEs in the retail,transport and logistical (RTL) sector. A predictive model for the adoption of RFID is also proposed for SMEs in Spain. Datafrom the e-Business Watch was used with a sample of 252 Spanish SMEs. Five of the seven hypotheses were significantlysupported: Perceived benefits, Suppliers’ non-compatibility, Perceived Security risks, Process/Performance Improvements(internal processes innovation activity), and firm size. It is anticipated that the findings will provide useful guidelines forpromoting the adoption of new identification technologies by SMEs.