Health Care IT


Electronic Health Record (EHR) systems represent an opportunity to improve the delivery of health care. However, lowimplementation rates inhibit the ability of EHR to fulfill the promise of the information systems. One possible reason whyimplementation rates remain low is the high degree of customization required by clinical workers to fit the informationsystems to the organization. This work is unlikely to occur when such potential users believe the organization to be illpreparedfor the system. The present study reports on a multiple case qualitative study examining how individualstakeholders perceive their organization’s readiness.