Abstract
The IT-Capability Maturity Model [IT-CMF] is a high-level process capability maturity framework for managing the IT function within an organization. The framework identifies a number of critical IT processes, and describes an approach to designing maturity frameworks for each process. Unlike previous maturity model-based approaches, the IT-CMF is a novel approach to managing IT resources because it is based on a structured Design Science-based methodology driven by engaged scholarship and open innovation principles. In general, Design Science artifacts include con¬structs, models, methods, and instantiations. IT-CMF uses “method engineering” and “method con¬struction” techniques to develop a framework that represents a more coherent and holistic solution to the problem of IT management than heretofore developed. The purpose of this paper is to explore and explain the IT-CMF as a “method meta-model” for IT management, emphasizing the novel approach to addressing the application of design processes and design artifacts by means of a very structured use of engaged scholarship and open innovation techniques to the ongoing challenge of managing organization’s IT capability.
Recommended Citation
Donnellan, Brian and Helfert, Markus, "Applying Design Science to IT Management: The IT-Capability Maturity Framework" (2010). AMCIS 2010 Proceedings. 227.
https://aisel.aisnet.org/amcis2010/227