This study implements decision support systems (DSS) in a business simulation game. Fifty-Eight companies, consisting of about 300 senior graduate students participating in a business game, developed DSS and reported on the systems developed. We later evaluated a number of variables related to their DSS: use of systems, contribution of systems, and user satisfaction. Our findings validate the use of the simulation exercise as a practical tool for measuring DSS effectiveness.
Ben-Zvi, Tal, "Simulating Decision Support Systems: A Laboratory Experiment" (2009). AMCIS 2009 Proceedings. 549.