This paper provides a methodology for assessing potential risk of losing knowledge when employees retire or otherwise leave the organization. The methodology is based on the traditional risk calculation compensated for quality. This paper defines a method for scoring each factor in the risk calculation and then assessing the criticality of the risk based on the final calculated score. A discussion is provided on actions that organizations should take based on the criticality of the risk.
Jennex, Murray E., "Assessing Knowledge Loss Risk" (2009). AMCIS 2009 Proceedings. 446.