While the adoption of computer systems is pervasive in most industries, few healthcare organizations have implemented electronic health record systems. Security is a major issue for these healthcare organizations. Security concerns include breaches of privacy and medical identity theft. This article uses a hybrid technology acceptance model (TAM) to explore why healthcare organizations are slow to adopt an EHR and slower to adopt biometric technology and single sign-on functionality despite the benefits of these systems. This paper advocates that healthcare organizations should adopt biometrics for authentication purposes, allow for multiple connections by each healthcare provider, and use single sign-on systems when implementing EHR systems. This research will also determine how costs, compliance issues, and security issues impact an individual’s attitude when asked to use EHR systems.
Hewitt, Barbara, "Using a Hybrid Technology Acceptance Model to Explore How Security Measures Affect the Adoption of Electronic Health Record Systems" (2009). AMCIS 2009 Proceedings. 328.