As email use becomes more ubiquitous in organisations, negative effects that stem from its use are becoming more prevalent. This study classifies Email Overload as a negative product of email use. It investigates the link between the personality traits Self Esteem and Locus of Control and Email Overload. Furthermore it proposes a link between the level of perceived Email Overload and individual productivity in the work place. A sample of 239 respondents from an engineering organisation was collected for this study. Using Partial Least Squares (PLS) results suggest a strong negative relationship between Email Overload and productivity, indicating that as perceived Email Overload increases, a person’s productivity decreases. Weaker links were formed with Self Esteem and Locus of Control to Email Overload.
Sevinc, Gokturk and D'Ambra, John, "Exploring the Relationship Between Personality Traits, eMail Overload and Productivity in the Workplace" (2009). AMCIS 2009 Proceedings. 233.