Abstract

Two mechanisms employed by organizations to motivate the reuse of knowledge from knowledge repositories is using experts to control or edit users’ contributions (such as in a refereed repository), or using a community of users to review, rate, or edit existing contributions (such as in a community-driven wiki). The goal of this paper is to explore these two mechanisms and study their impact on knowledge reuse by organizational members. Propositions are suggested by drawing upon the dual-process theory from cognitive psychology.

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