Business-driven identification of services is a precondition for a successful implementation of service-oriented architectures (SOA). This article compares existing identification methods retrieved from related work and discusses the shortcomings. In particular, a lack of economic aspects constitutes a problem and leaves space for improvements. Finally, the paper proposes a process-oriented method of service identification. This approach incorporates the business point of view, strategic and economic aspects as well as technical feasibility.
Boerner, Rene and Goeken, Matthias, "Identification of Business Services Literature Review and Lessons Learned" (2009). AMCIS 2009 Proceedings. 106.