Abstract

MetaFrame system migration project at Worldpharm, driven by the fiesta of merger and acquisition, had engendered both technical challenges and convoluted organizational issues in the climate of uncertainties. This project was aligned with IT strategy that aimed to streamlining IT resources and enhancing system efficiency of the post-merger organization. In spite of recognizing that it was treading in the treacherous water, Worldpharm still insisted on instigating this post-merger MetaFrame system migration project, which served to (1) consolidate all legacy MetaFrame systems from the three pre-merger pharmaceutical organizations into one globally managed system and (2) develop a global support team for the globally managed MetaFrame system.

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