Using Data Mining to Facilitate More Efficient Resource Allocation and Training for IT Support in Large Organizations

Authors

Charles McCann, Oklahoma State University
Marilyn Kletke, Oklahoma State University

Recommended Citation

McCann, Charles and Kletke, Marilyn, "Using Data Mining to Facilitate More Efficient Resource Allocation and Training for IT Support in Large Organizations" (2006). AMCIS 2006 Proceedings. 186.
https://aisel.aisnet.org/amcis2006/186