Identifying e-CRM Entities and Their Keys for Successful Implementation in the U.S. Healthcare Field

Authors

Robin Wurl, Penn State Berks/Lehigh Valley College
Michael Bartolacci, Penn State Berks/Lehigh Valley College

Recommended Citation

Wurl, Robin and Bartolacci, Michael, "Identifying e-CRM Entities and Their Keys for Successful Implementation in the U.S. Healthcare Field" (2004). AMCIS 2004 Proceedings. 1.
https://aisel.aisnet.org/amcis2004/1