MULTITASKING AND INCENTIVES IN APPLICATION SERVICE PROVIDER CONTRACTS FOR CUSTOMER RELATIONSHIP MANAGEMENT

Authors

Anjana Susarla, The University of Texas at Austin
Anitesh Barua, The University of Texas at Austin
Andrew Whinston, The University of Texas at Austin

Recommended Citation

Susarla, Anjana; Barua, Anitesh; and Whinston, Andrew, "MULTITASKING AND INCENTIVES IN APPLICATION SERVICE PROVIDER CONTRACTS FOR CUSTOMER RELATIONSHIP MANAGEMENT" (2002). AMCIS 2002 Proceedings. 80.
https://aisel.aisnet.org/amcis2002/80