Abstract

New technologies, especially the World-Wide Web technologies, have created many opportunities for research about Decision Support Systems. This paper reviews key concepts and technical issues. The technology of DSS is evolving rapidly and academic researchers need to catch-up with practitioners who are implementing innovative DSS. The paper briefly mentions a number of Web sites with innovative DSS that highlight current developments. Much remains however to be investigated and studied if DSS are to contribute to a company’s success.

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