Abstract
This paper presents CES framework for discussing ES from an organizational effectiveness perspective. The framework builds on Quinn and associates’ competing value approach of organizational effectiveness. The framework can be used to appraise and evaluate ES as well as enhance communication between designers and users about ES impact on organizational effectiveness.
Recommended Citation
Hedman, Jonas, "The CES Framework for Discussing ES" (2000). AMCIS 2000 Proceedings. 333.
https://aisel.aisnet.org/amcis2000/333
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