Abstract

The promise and failure of systems management suites has become a critical issue for organizations attempting to gain control of the distributed enterprise. These expensive suites (solutions that perform enterprise management functions, such as software distribution, inventory, network management, etc.) promise to provide a single integrated solution that can address a complete set of enterprise management needs. A survey of IT professionals was used (1) to identify organizations’ commitment to suite technology and/or best-of-breed point solutions, (2) to assess organizations’ ability to implement suite technology throughout the enterprise, (3) to examine the costs associated with suite deployment, and (4) to identify the essential steps and key obstacles to suite deployment and management. Results of the survey indicate that until the issues of deployment methodology, asset inventory management, and deployment costs, organizations may not realize the full potential of system management suites.

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