Abstract

The inability of managers to determine the true costs of deploying Information Technology (IT)/Information System are considered attributable to a lack of knowledge and understanding of what constitutes an IT/IS related cost. In developing a deeper understanding of such costs and their respective taxonomies, the presented work in progress offers a conceptual model that is underpinned by a hypothesis. As a result, the proposed model can be used to support those firms seeking a rigorous cost evaluation.

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