Abstract
The paper examines ways in which information systems can and do misinform clients. Using a common framework for understanding information systems, it uncovers four primary (and eleven secondary) methods by which systems can fail to inform. The paper uses research conducted in a variety of fields.
Recommended Citation
Cohen, Eli, "Failure to Inform: Errors in Informing Systems" (2000). AMCIS 2000 Proceedings. 195.
https://aisel.aisnet.org/amcis2000/195
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