Lucent Technologies (LT) faces competitive threats more than ever before and is hampered by inefficient and costly internal systems and processes. To streamline operations and to create a high performance operating environment, LT is planning to support all its business functions worldwide with SAP. The objectives of this research project are to provide a better understanding of SAP’s proposed implementation method for its integrated software package, and to assure an effective support of the business processes at LT.
van Slooten, Kees and Yap, Lidwien, "Implementing ERP Information Systems using SAP" (1999). AMCIS 1999 Proceedings. 81.