Abstract
In this study, our main aim is to explore the effect of IT on quality management in the manufacturing sector. For measurement purposes, operation management is defined into error prevention, process improvement, product development, and customer focus.
Recommended Citation
Bhatt, Ganesh, "Measuring the Impact of Information Technology on Quality Management" (1998). AMCIS 1998 Proceedings. 95.
https://aisel.aisnet.org/amcis1998/95
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