Abstract

Client-server is a computing strategy that has been widely hailed as a new paradigm. However, the implementation of this strategy has not always been successful. Using a sample of 350 companies, this paper investigates the benefits of client-server systems and links them to a set of implementation factors. The paper reveals that companies can expect competitive, operational, financial, and technical benefits through the use of client-server systems and reports several important steps, activities, and tasks that are positively related to those benefits.

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