One of the major cyber security challenges that organisations face is understanding the contribution of internal organisational, personal, and technical factors. Cybercriminals are widely discussed in mainstream media with respect to data breaches and attacks, but most security breaches are caused by employees, whether intentionally or unintentionally, due to non-compliance with cyber security measures. In the interests of cyber security compliance, organisations implement measures such as technical controls, accountability procedures and monitoring. Some organisations compel employees to comply with these and other cyber security policies and procedures, which may increase compliance but induce stress and reduce employees’ performance. The current research sought to determine the relationship between technical cyber security controls, accountability, monitoring and the job performance of the employees, as well as the mediating role of stress. Data was collected between March to June 2021 from 185 participants (115 men, 70 women and) working in Saudi Arabian organisations.
Alqahtani, Mohammed and Erfani, Eila, "Impact of Technical Controls, Accountability, and Monitoring on the Job Performance of Employees: Assessing the Mediating Role of Stress" (2021). ACIS 2021 Proceedings. 66.