The COVID-19 pandemic has encouraged governments and public health administrators to rapidly adopt digital solutions and advanced public health information systems. Sub-Saharan African countries have also made transitions to the digital platforms in response to the unprecedented challenges related to the delivery of health services. However, acceptance and use of such digital solutions was found to differ between countries. Based on these gaps, we build a conceptual representation that is based on the Technology Maturity Index. This conceptual mapping highlights the technological optimism, associated with innovation, while showing the perceived usefulness and usage of Telehealth. In this research, we elaborate a set of proposals to increase the body of knowledge regarding the implementation of technologies for health and to provide decision makers with key evidence for the implementation of policies for the development of community digital solutions.
Kuika Watat, Josue and Jonathan, Gideon Mekonnen, "Transforming Marginalized Communities through Virtual Healthcare during a Pandemic" (2021). ACIS 2021 Proceedings. 44.