As forces like globalisation and workforce diversity transform the workforce and workplace, organisations need to be agile in responding to employee performance needs and challenges. However, traditional performance management practices are slow and reactive. It has been claimed that technology advancements in people analytics can facilitate performance management by providing organisations with the tools needed to be responsive. This position paper explores emerging trends in people analytics, particularly the integration of people analytics with systems of productivity, hyperpersonalised employee experience, and the use of nudges to influence behaviours. It argues that these trends are shifting organisations towards what we call perpetual performance management. Implications are discussed and an IS research agenda is proposed.
Ekandjo, Talitakuum; Cranefield, Jocelyn; and Chiu, Yi-Te, "The Emergence of Perpetual Performance Management in the Workplace: Implications and Research Agenda" (2020). ACIS 2020 Proceedings. 91.