The current research-in-progress paper seeks to determine whether Australia is ready to embrace digital payments for all business transactions. We investigate the rising trend of digital payment methods instead of cash. Then we discuss the government policies on digital payments and examine the current state of the adoption of cashless transactions. A list of cashless society readiness indicators is established, and data from Global Findex database, government policies and public comments and financial and commercial commentaries is used to highlight the readiness for the adoption of a near cashless society. We will adopt a mixed-method approach along with activity theory, to interpret data from the aforementioned databases and policy documents to understand to what degree and over what period of time, Australia becomes a cashless society. We also include a preliminary research model of our study moving forward.
Lam, Yuk-Tung Tonnie; Busch, Peter; and Smith, Stephen, "Australia's Embrace of a Cashless Society" (2020). ACIS 2020 Proceedings. 70.