The emergence of online transportation has triggered the pros and cons. One of the concerns in this matter is the safety issue of taxi-bikes in Southeast Asia. Plenty of studies have analyzed the continuity of services facilitated by an online system, but very limited has conducted a study in a regulated environment. This study will conduct research on the effect of government regulation in public decisions on continuing technology. By having such insight it will help experts and practitioners in understanding the government regulation role on technology continuance. This study used the Technology Continuance Theory basis and added Government Regulation to see the continuity of online taxi-bikes. Data were collected by surveying 454 online taxi-bike users and analyzed using PLS-SEM techniques. The findings indicate that in a developing country, government regulation can directly or indirectly influence the use of online taxi-bikes. Further implications are discussed in the article.
Nugroho, Rino A.; Ambarwati, Okki C.; Prakoso, Septyanto G.; and Suharto, Didik G., "Government Regulation in Technology-Based Innovation Continuance" (2019). ACIS 2019 Proceedings. 98.