There is a gap in the Business Process Management (BPM) literature addressing human and organizational factors in BPM practice in organisations. This research in progress paper proposes to identify organisational cultural factors and assess their impact on BPM success in an organization. The paper explores the extant literature on organisational culture in a BPM context and BPM culture. Shien’s model is selected as the most comprehensive model of organisation culture and is extended to include the dimensions of BPM culture as proposed by Schmiedel, Vom Brocke and Recker. In the conclusion a proposed field study exploring the validation of the dimensions of BPM culture is outlined.
Gu, Howjer; D'Ambra, John; and Stevens, Kenneth, "Organisation Culture and Business Process Management Success" (2017). ACIS 2017 Proceedings. 60.