Abstract

Oral history is a little used research technique in information systems, however even though it may seem a rather traditional tool, it is one that is worthy of reconsideration. Information technologies have now been around for over 60 years and scholars have begun to investigate the lessons that can be learned from studying their history. Despite the ready availability of online data, personal oral histories can add insights and a context that is missing elsewhere. This paper outlines the potential of oral history for information systems researchers, and explains how it differs from other interview techniques. Research was carried out with curators of relevant oral history repositories and the potential their collections offer for researchers is discussed. Examples are also given of research projects based on the use of oral history. The paper concludes by exploring the possibilities for wider use of this research method in the discipline.

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