Outsourcing has been a buzzword in the business world for last several decades. Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) have been dominating the outsourcing jobs to developing countries. Recently, a new shift of outsourcing to impact sourcing have emerged through which digitally-enabled jobs are given to marginalised individuals so that their material conditions would be improved. The aim of this paper is to analyse effects from impact sourcing service providers (ISSPs) on the local communities. First, major stakeholders such as the providers, employees (the communities) and the clients (companies using impact sourcing), have been analysed. Theoretical framework is prepared to show their motivations to be part of the impact sourcing. Altruistic hearts and intents of both the providers and the clients could be a base to promote this impact sourcing model to the next level.
Pradhan, Sojen, "Infusion of social innovation in outsourcing for developing countries: A case in Nepal" (2016). ACIS 2016 Proceedings. 82.