Social and interactive eLearning environments have the ability to provide learners with a beneficial eLearning experience to achieve specific learning outcomes. ELearning experiences can have a positive experience if they incorporate the learner’s needs, motivational factors to increase participation of the learner and to achieve satisfaction in learning knowledge. The interactive nature of social and interactive eLearning environments incorporates engaging features evident within Social Media and Web 2.0 Technologies to increase interactivity within the eLearning community. Learning Outcomes determines if the learner has achieved their competencies in actual or perceived results. This paper proposes a new conceptual model that focuses on understanding learning outcomes by examining whether learners needs at met before examining their eLearning experience, engage, motivate, achieve satisfaction and learning outcomes. As a research-in-progress the next stage is to validate the conceptual model by testing it through data collected from social and interactive eLearning environments to show accuracy.