In the age of technology, individuals are often confronted with considerable volumes of information when reading through literature relating to healthcare medical treatment. This may create confusion and hinder their decision-making process and they may not know what to do about their situation. With this in mind, this study will investigate how personal knowledge management (PKM) can help individuals better manage complex healthcare issues through well-informed decisions when facing healthcare medical treatment. Grounded action learning, an integration of grounded theory and action learning is adopted for this study. A framework for a PKM-based decision making training program format has been proposed based on action learning methods. Data collection and analysis is based on grounded theory approaches. This study is expected to provide new insights for PKM implementation to help individuals manage information overload and improve their information literacy skills as well as knowledge management (KM) capabilities when confronting health-related decisions.