Abstract

This paper explores the relationship between offshore outsourcing rankings and country level social index data from international sources. A review of the literature notes the scarcity of industry data and objective evidence for informing country selection for sourcing activities. A multivariate analysis was carried out to identify possible relationships between commercial outsourcing attractiveness data and country level socio-economic data. Two components from country attractiveness indexes are shown to be correlated with data from three international data sets: child mortality rate, life expectancy and unemployment. The analysis indicates that higher commercial value scores are associated with lower national performance in socio-economic data. Conversely, aggregate top rankings tend to be achieved by countries with exemplary socio-economic data. We propose approaches for extending country attractiveness metrics to explicitly incorporate social impact and sustainability factors.

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