The Influence of Trust and subjective Norms on Citizens’ Intentions to Engage in E-participation on E-government Websites

Authors

Abdullah Alharbi, Faculty of Engineering and Information Technology, University of Technology Sydney, AustraliaFollow
Kyeong Kang, Faculty of Engineering and Information Technology, University of Technology Sydney, AustraliaFollow
Prof. Igor Hawryszkiewycz, Faculty of Engineering and Information Technology, University of Technology Sydney, AustraliaFollow

Abstract

Advancements in web technology have revolutionised the way citizens interact with governments. Unlike traditional methods of communication between citizens and governments, e-participation via e-government websites enhances communication and enables citizens to become actively involved in the policy-making process. Despite the growing importance of e-participation, the potential factors influencing citizens’ engagement in e-participation have not yet been investigated. Using responses obtained from Saudi citizens, this study examines a number of factors that may influence the intentions of citizens to engage in e-participation activities on e-government websites. The results suggest that the factors of trust and subjective norms have a significant impact on citizens’ intentions to engage in e-participation activities.

Recommended Citation

Alharbi, Abdullah; Kang, Kyeong; and Hawryszkiewycz, Prof. Igor, "The Influence of Trust and subjective Norms on Citizens’ Intentions to Engage in E-participation on E-government Websites" (2015). ACIS 2015 Proceedings. 113.
https://aisel.aisnet.org/acis2015/113