Abstract

The reciprocal action or influence between IT systems, people, processes and government can be of great value to organisations. IT systems have helped evolve new dimensions of governance, procurement, health, commerce and this has made people/organisations more functional and efficient in a rapid manner. The cost of adoption and implementation in governance varies with different governments. This research looks into the ways in which IT systems can enhance transparency, accountability and good governance in organisations seeking excellence. The issues surrounding this are explored through the case study of Camfed Zimbabwe. Outcomes are demonstrated that show it is possible to exercise better governance and transparency through IT.

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