Submissions from 2010

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The Nature of IT Services from a Management and IS Research Point of View, Roman Beck

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Investigating Adoption Determinants of Service-Oriented Architectures (SOA), Nils Joachim, Daniel Beimborn, and Tim Weitzel

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Searching for Mechanisms of Knowledge Integration in IT Operational Frameworks: The Case of ITIL, Mauricio Marrone

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Composing Adaptive and Scalable IT Shared Services, Timothy Olsen and Richard Welke

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Coordinating the Relationship between IT Services Providers and Clients: The Case of Cloud Computing, Daphne Simmonds, Rosann Webb Collins, and Don Berndt

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Service Systems and Social Innovation: Exploring Service, Value and Innovation within the Social Enterprise, Stephen Tracy and Kelly Lyons

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Evaluating the Applicability of a Use Value-Based File Retention Method, Fons Wijnhoven and Chintan Amrit