Participatory Design for User-generated Content: Understanding the challenges and moving forward

Authors

Roman Lukyanenko, University of SaskatchewanFollow
Jeffrey Parsons, Memorial University of NewfoundlandFollow
Yolanda Wiersma, Memorial University of NewfoundlandFollow
Renee Sieber, McGill UniversityFollow
Mahed Maddah, Florida International UniversityFollow

Abstract

Research on participatory design (PD) dates back to the 1970s, and has focused historically on internal organization settings. Recently, the proliferation of content-producing technologies such as social media and crowdsourcing has led to the explosion of user-generated content (UGC) that originates outside of organizations. Participative challenges in UGC differ from those in traditional organizational, as well as other distributed multi-user, settings; e.g.; open source software, multi-party systems. UGC is an interesting emerging domain and exploring PD in this context may contribute to knowledge and practices in PD itself. In this paper, we analyze the challenges and opportunities associated with PD in organization-directed UGC development, illustrate these with two UGC projects, and propose fruitful directions for future research.

Recommended Citation

Lukyanenko, Roman; Parsons, Jeffrey; Wiersma, Yolanda; Sieber, Renee; and Maddah, Mahed (2016) "Participatory Design for User-generated Content: Understanding the challenges and moving forward," Scandinavian Journal of Information Systems: Vol. 28: Iss. 1, Article 2.
Available at: https://aisel.aisnet.org/sjis/vol28/iss1/2