Abstract

Mobile health (mHealth) service is a very important tool for patients with chronic diseases to selfmanage their health. This study aims to understand the affective response process to mHealth acceptance by patients with chronic diseases and the boundary under which the affects take effects. Drawing on the Affective Response Model and the affective characteristics of patients with chronic diseases, a research model is developed to explain how the process-based affect (perceived enjoyment) and affective state (anxiety) residing within patients are moderated by the affective characteristics of patients with chronic diseases. We use health negative emotion and health consciousness to describe the affective characteristics of patients in chronic condition. This study contributes to examine the under-explored affective response process to mHealth acceptance by patients with chronic diseases; test the effects of affective constructs under different affective boundaries to explain the type II inconsistences and provide insights on how people with chronic diseases develop affective response differently.

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