Abstract

This paper reports on an exploratory study of early adopters’ perceptions of the effects of technology on the way they work and live. Narrative enquiry was used to gather early adopter stories and grounded theory to analyse the data. Narrative enquiry allowed participants to tell the stories that they perceived to be important and grounded theory permitted emergence of a meta-narrative that revolved around the transformative effects of technology on the way the participants work and how technology transforms the participants and their relationship to work two transformations that are inextricably linked. This narrative of transformation is based at the intersection of people, technology and work and revolves around concepts of enablement, communication, flexibility, relationship, ability and management.

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