On-going decision-making groups have multiple communication options to choose from when conducting meetings and participating in collaborative work. Although many group support related empirical studies have been published, most emphasize: (a) one-time, ad-hoc and/or face-to-face groups; (b) inputs or quantifiable outcomes of decision-making meetings; and (c) quantitative data from surveys and easily measured variables. In virtual decision-making situations the perceptions of individual decision-makers and how these perceptions transfer to decision-making and communication behaviors has received only limited attention. To help understand virtual decision making, this project investigated an on-going decision- making group that first used audio conferencing and then video conferencing with collaboration tools. We report the initial results from this investigation and present implications for research and practice.
Vician, Chelley and Power, Daniel, "Participant Observation of Virtual Decision-Making Meetings: A Longitudinal Exploration" (2006). MWAIS 2006 Proceedings. 23.