On-going decision-making groups have multiple communication options to choose from when conducting meetings and participating in collaborative work. Although many group support related empirical studies have been published, most emphasize: (a) one-time, ad-hoc and/or face-to-face groups; (b) inputs or quantifiable outcomes of decision-making meetings; and (c) quantitative data from surveys and easily measured variables. In virtual decision-making situations the perceptions of individual decision-makers and how these perceptions transfer to decision-making and communication behaviors has received only limited attention. To help understand virtual decision making, this project investigated an on-going decision- making group that first used audio conferencing and then video conferencing with collaboration tools. We report the initial results from this investigation and present implications for research and practice.