Abstract

A key challenge older adults face is the ability to live independently. Losing their everyday independence is a major concern for older adults. Partly, because they fear this could lead to an involuntary move to an assisted living facility instead of living independently. Since 2015, the Dutch government encourages their citizens to age-in-place, but at the same time struggles how to implement new healthcare regulations. To support both the government and the citizens, we propose an online platform to match supply and demand in the health and wellbeing domain. Such a platform should not only enable end-users to enhance self-management, but also support them to find solutions for everyday problems related to aging-in-place. To illustrate our action design research we established a Living Lab in a metropolitan area in the Netherlands, and developed a prototype of the proposed platform in a real-life setting. The usability of the alpha version of the platform is evaluated with six potential end-users. Their comments are input for next iterations where the ADR team will constantly observe the effects of the platform in a complex social process within the Living Lab setting.

Recommended Citation

Keijzer-Broers, W., Florez-Atehortua, L., & de Reuver, M. (2015). Prototyping a Health and Wellbeing Platform in a Living Lab Setting. In D. Vogel, X. Guo, C. Barry, M. Lang, H. Linger, & C. Schneider (Eds.), Information Systems Development: Transforming Healthcare through Information Systems (ISD2015 Proceedings). Hong Kong, SAR: Department of Information Systems. ISBN: 978-962-442-393-8. http://aisel.aisnet.org/isd2014/proceedings2015/HealthcareIS/2.

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Prototyping a Health and Wellbeing Platform in a Living Lab Setting

A key challenge older adults face is the ability to live independently. Losing their everyday independence is a major concern for older adults. Partly, because they fear this could lead to an involuntary move to an assisted living facility instead of living independently. Since 2015, the Dutch government encourages their citizens to age-in-place, but at the same time struggles how to implement new healthcare regulations. To support both the government and the citizens, we propose an online platform to match supply and demand in the health and wellbeing domain. Such a platform should not only enable end-users to enhance self-management, but also support them to find solutions for everyday problems related to aging-in-place. To illustrate our action design research we established a Living Lab in a metropolitan area in the Netherlands, and developed a prototype of the proposed platform in a real-life setting. The usability of the alpha version of the platform is evaluated with six potential end-users. Their comments are input for next iterations where the ADR team will constantly observe the effects of the platform in a complex social process within the Living Lab setting.