Art museums are currently discovering the power of mobile apps. This leads to a growing variety of available apps for museums and galleries. The artistic environment of these institutions necessitates an in-depth analysis of contextual factors that affect acceptance of such apps. In this paper, an iterative approach to develop well-accepted apps for interaction of visitors and artworks is presented. The first iteration includes a field study in a museum of modern arts. In the course of this study, a multiple method approach was applied to detect contextual enablers and constraints for acceptance of interactive tags that were implemented at the museum. The results of the field study indicate a need for further iterations in the development process that is conducted on the basis of early insitu and incontext user involvement.
Pergler, Elisabeth and Glatz, Daniela, "Contextual Enablers and Constraints of User Acceptance of Interactive Technologies in Art Museums – A Field Study" (2013). 2013 International Conference on Mobile Business. 21.