Start Date
11-12-2016 12:00 AM
Description
Corporate training services have grown into a key approach for improving business performance and a substantial industry in recent years. Transfer-of-training is a key output of these services, defined as the application and generalization of new competences at work acquired in training. Researchers have shown that participants apply only few of their learnings at work following training. Thus, corporate trainings seem to suffer from low productivity. IT could be an enabler to embed transfer-related activities to transfer training contents to the work. However, IT support is missing to improve transfer-of-training output of corporate training services. Based on training research and inspired by service logic, the design science research paradigm is utilized to iteratively design transfer-supporting IT components which leverage IT to influence known determinants of transfer-of-training to improve the transfer-of-training output of corporate training services. The final naturalistic evaluation reveals that the components improve the transfer-of-training output of these services.
Recommended Citation
Amrou, Sharif and Boehmann, Tilo, "Design and Evaluation of Transfer-Supporting IT Components for Corporate Training Services" (2016). ICIS 2016 Proceedings. 11.
https://aisel.aisnet.org/icis2016/ISDesign/Presentations/11
Design and Evaluation of Transfer-Supporting IT Components for Corporate Training Services
Corporate training services have grown into a key approach for improving business performance and a substantial industry in recent years. Transfer-of-training is a key output of these services, defined as the application and generalization of new competences at work acquired in training. Researchers have shown that participants apply only few of their learnings at work following training. Thus, corporate trainings seem to suffer from low productivity. IT could be an enabler to embed transfer-related activities to transfer training contents to the work. However, IT support is missing to improve transfer-of-training output of corporate training services. Based on training research and inspired by service logic, the design science research paradigm is utilized to iteratively design transfer-supporting IT components which leverage IT to influence known determinants of transfer-of-training to improve the transfer-of-training output of corporate training services. The final naturalistic evaluation reveals that the components improve the transfer-of-training output of these services.