Action Design Research for Social Innovation: Lessons from Designing a Health and Wellbeing Platform
Start Date
11-12-2016 12:00 AM
Description
IT artifacts play an important role in solving societal problems and realizing social innovations. Existing practice-inspired design science research (DSR) approaches, such as Action Design Research (ADR), do not consider social innovation as an explicit starting point for design iterations. In this paper, we explore how social innovation as a starting point affects the ADR approach. By reflecting on a three-year long ADR project in the domain of health and wellbeing, we suggest four principles to extend the ADR approach: (1) Translate a societal problem into practical problems on a stakeholder-level; (2) Reciprocal shaping between social practices and the IT artifact; (3) Involve citizens early and throughout the project; and (4) Balance political, economic and societal values for evaluating ADR results.
Recommended Citation
Keijzer-Broers, Wally and de Reuver, Mark, "Action Design Research for Social Innovation: Lessons from Designing a Health and Wellbeing Platform" (2016). ICIS 2016 Proceedings. 1.
https://aisel.aisnet.org/icis2016/ISDesign/Presentations/1
Action Design Research for Social Innovation: Lessons from Designing a Health and Wellbeing Platform
IT artifacts play an important role in solving societal problems and realizing social innovations. Existing practice-inspired design science research (DSR) approaches, such as Action Design Research (ADR), do not consider social innovation as an explicit starting point for design iterations. In this paper, we explore how social innovation as a starting point affects the ADR approach. By reflecting on a three-year long ADR project in the domain of health and wellbeing, we suggest four principles to extend the ADR approach: (1) Translate a societal problem into practical problems on a stakeholder-level; (2) Reciprocal shaping between social practices and the IT artifact; (3) Involve citizens early and throughout the project; and (4) Balance political, economic and societal values for evaluating ADR results.