Start Date
14-12-2012 12:00 AM
Description
Telenor Pakistan won two “best practices” awards from The Data Warehousing Institute for its business intelligence (BI) infrastructure in 2009 and 2010. In 2011, its Director of BI was promoted to Vice President of BI for the Telenor Group that had stakes in cellular network operations across thirteen countries. The new Director of BI, Rizwan Fazal, had been recruited from a major competitor. With past credentials, existing challenges and future ambitions in mind, his task was now to design a “roadmap” for BI that would satisfy all stakeholders that the unit would indeed progress ahead. The challenge – as he saw it – was, “How do you take what is already a de facto ‘centre-of-excellence’ even further?”
Recommended Citation
Shaikh, Shazib Ehsan; Hassan, Zahoor; Farooq, Bilal; and Shahid, Abdul R., "Business Intelligence at Telenor Pakistan" (2012). ICIS 2012 Proceedings. 4.
https://aisel.aisnet.org/icis2012/proceedings/ISCurriculum/4
Business Intelligence at Telenor Pakistan
Telenor Pakistan won two “best practices” awards from The Data Warehousing Institute for its business intelligence (BI) infrastructure in 2009 and 2010. In 2011, its Director of BI was promoted to Vice President of BI for the Telenor Group that had stakes in cellular network operations across thirteen countries. The new Director of BI, Rizwan Fazal, had been recruited from a major competitor. With past credentials, existing challenges and future ambitions in mind, his task was now to design a “roadmap” for BI that would satisfy all stakeholders that the unit would indeed progress ahead. The challenge – as he saw it – was, “How do you take what is already a de facto ‘centre-of-excellence’ even further?”