Information Systems (IS) can play a salient role in the transformation of our societies, especially in less-developed (or under-served) communities. IS can be used to benefit citizens in these societies through improvements in education, government, healthcare, social, and entrepreneurial systems. It would be a mistake to think that under-served communities can develop without optimal deployment of IS, after all advanced societies depended on IS to boost their development. The realization that IS offers potential benefit to improve the livelihood of the less-privileged is not new or recent. However, what is not clear is what should be the role of IS researchers in addressing the needs of the under-served communities?
Desouza, Kevin C.; Ein-Dor, Phillip; McCubbrey, Donald J.; Galliers, Robert D.; Myers, Michael D.; and Watson, Richard T., "Social Activism in IS Research: Making the World a Better Place" (2006). ICIS 2006 Proceedings. Paper 123.