The objective of investigating information load is to predict and improve individual performance, since performance deteriorates when information load exceeds the overload point. Models of mental workload (an alternate term for information load) developed in psychology feature mostly task and subject-related influences on mental workload. These models, however, have not yet migrated into management research. The current research develops an improved model of the antecedents of information load that explicitly recognizes, in addition to time pressure, the influence ofboth information technologyand information attributes such as uncertainty, turbulence, and complexity. Selected propositions are presented. Such a model offers an intellectual framework to which future research can relate.
Evaristo, Roberto; Adams, Carl; and Curley, Shawn, "Information Load Revisited: A Theoretical Model" (1995). ICIS 1995 Proceedings. 18.