Location

Hilton Waikoloa Village, Hawaii

Event Website

http://www.hicss.hawaii.edu

Start Date

1-4-2017

End Date

1-7-2017

Description

User experience practitioners have benefitted from the availability of usability measures that are short, generalizable, and easy to interpret, such as the System Usability Scale. However, such generalizable instruments fail to address many of the key characteristics of software applications that can be used across a range of mobile devices. Our response is development of MUX, a mobile user experience instrument that provides holistic assessment of specific software-device use scenarios. We find that MUX self-report scales assessing Nuisance, Mobility, and Access can be applied to effectively augment measures of the System Usability Scale or can be used as a standalone instrument for rating and comparing user experiences in mobile computing.

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Jan 4th, 12:00 AM Jan 7th, 12:00 AM

MUX: Development of a Holistic Mobile User Experience Instrument

Hilton Waikoloa Village, Hawaii

User experience practitioners have benefitted from the availability of usability measures that are short, generalizable, and easy to interpret, such as the System Usability Scale. However, such generalizable instruments fail to address many of the key characteristics of software applications that can be used across a range of mobile devices. Our response is development of MUX, a mobile user experience instrument that provides holistic assessment of specific software-device use scenarios. We find that MUX self-report scales assessing Nuisance, Mobility, and Access can be applied to effectively augment measures of the System Usability Scale or can be used as a standalone instrument for rating and comparing user experiences in mobile computing.

http://aisel.aisnet.org/hicss-50/cl/hci/5